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Effective Date: June 27, 2025

1. Information We Collect

Cost Kits, a limited liability company based in Connecticut, collects information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

We may collect personal information including:

• Name and contact information (email address, phone number)
• Account credentials and preferences
• Medical bill information you choose to upload or analyze
• Payment and billing information
• Communications with our support team

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our medical bill analysis services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Develop new products and services

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

Service Providers

We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer service.

Legal Requirements

We may disclose information if required by law or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt out of certain communications from us
• Request a copy of your personal information
• Object to our use of your personal information

6. Data Retention

We retain your personal information for as long as necessary to provide our services and as required by applicable law.

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Cost Kits
Email: privacy@costkits.com
Connecticut, United States